MatataStudio is dedicated to providing superior customer service and support. Our Help Center is designed to assist you with any questions or issues you may have. Below, you will find information on how to contact us for further assistance.
robbin@matatalab.com
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HELP CENTER
Welcome to MatataStudio Help Center!
Order Tracking
Log in to check the status of your order
Return & Exchange
We make it easy to return and exchange styles.
Browse our help desk
Software Download
Ensure your customers get the right fit
Affiliate Program
Offer exclusive rewards
Order & Shipping
Looking for your order status
Payment Methods
Wonder of what payment we accept?
Warranty Policy
Wonder what warranty policy we use?
Store Location
Want to find a store near you?
Frequently Asked Questions
Will I encounter any customs issues?
Customs fees and taxes are determined by your local customs authorities, based on the declared value of your order. These charges are the responsibility of the buyer, and you may be required to pay them upon arrival of the goods in your country.Thank you.
What commission rates do you offer?
We offer over 400 unique products to support a wide variety of wellness needs. The majority of these products are available through our website, however there are some that are available exclusively through our retailer partners.
How and when do I get paid?
For over 50 years, we have set a standard for trust, safety, and efficacy, and these values have never been more relevant. During this pandemic, we remain committed to producing the highest quality products possible, from ingredient sourcing to rigorous testing and approvals, before they make their way to you and your family.
What marketing resources are available to affiliates?
Our headquarters is in Green Bay, WI. We also have an office in Minneapolis, and a distribution center in Green Bay, WI.
Any other questions?
We’re here to help. You can contact us: Weekdays: 6am to 6pm PT, Weekends: 6am to 6pm PT.
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